I have to be honest, I do love samurai sams. But this location sucks. I waited 30 minutes for my order at 3pm, like 6 people there. I was standing at the front and she helped someone behind me first, weird but whatever. So i ordered 2 goliath bowls, one regular one with a request of no rice, the other with extra chicken which I was charged for . Simple right? wrong, we left as we had already waited for a to go order 30 min. Got home and it was wrong, called them and said nicely that our order was wrong, she said ... yeah. I said well can we get it fixed, she said call back tomorrow and talk to a manager. Needless to say wont be back to this location.