This review is purely about the poor service experienced at this legendary location.
I went with some friends looking for a special occasion meal there after reviewing all the GREAT reviews from my fellow Yelpers . I actually insisted on re-routing the original route of our get together in favor of trying out this venue.
UNFORTUNATELY... we walked into a very dark bar and asked about the happy hour drinks only.... $4 martinis were one option. The bartender seemed overly confident that there was no better martini to be had and that for only $1 they could update the drink as one friend with us was requesting it. Moments after the order was placed, about 10 minutes... our bartender went missing and a bar-maid surfaced asking for our order.
We told her that we had placed a while ago with the bartender and she dismissed that and said let me just take your order. Confused and growing thirsty the friend with the special upgraded martini re-ordered. But now that drink went up to the normal price versus the happy hour price. She told us that the bartender did not tell us the right price and that this was it... Witnesses to this were shocked. But the barmaid would not acknowledge that this was not ok and did not even offer to chat with our missing bartender. She simply took an attitude and even asked our friend not to argue with her about the price since it did not matter what the other person quoted.
Taken aback, our friend asked to speak with George Frasher, the owner, and she said that she was too busy to get him and it would be a while. That was enough to get our party of five to get up and leave. The friend of ours did return and talk with the owner ultimately just so that he was aware of what went down.
George was ready to make him a martini and was gracious but it all left a bad taste in our mouths. That experience denied us the opportunity to have a meal that from a food quality standpoint might have been otherwise good. I do hope that a little time can pass and the staff can handle their customer service shortcomings so that I can return and update this review.