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  • After letting the hype settle down, I decided to pay a visit to Steak 'n Shake today and was sadly disappointed. While the building and decor is somewhat nice, everything else left a lot to be desired. The bullet points: -Steak burger was good if unremarkable. -Shake was good, though again unremarkable. -Ordered my food for dine-in, still came out in a paper bag as if I had asked for it to go. But what is really troubling is how unclean the place feels. At ~3pm, the area between the soda machines was stained and dirty, and I don't recall seeing a single table wiped down in the half hour or so I was there. Mine certainly wasn't when I sat down, and none really seemed cleaner than another. As has been touched on earlier, the employees seem to be the issue here, as they simply don't seem to get it. Yes, one greeted me when I walked in, but as far as keeping this relatively new place presentable, they didn't seem to get it. Also, the dual buzzer system is confusing and somewhat annoying, though a relatively minor inconvenience. Why it's that way is beyond me; hopefully it is something gets addressed. For my first and likely only visit to this Steak 'n Shake, I left less than impressed by this place that came with high expectations. Better to go around the corner to a locally owned institution and get a burger there.
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