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| - I was so looking forward to eating here. I came in from out of town for my best friend's birthday. We made reservations for 4 at 1pm on a Saturday. We arrived 10 minutes before our reservation to make sure we would be on time.
Our first conversation was with one incredibly rude woman who worked at Clementines scolding us for coming in the wrong door (it was not marked that it was not an entrance) and shooing us to the front of the restaurant. We then ran into 2 other irritable women who were not at all welcoming just being very matter of fact about if we had a reservation. When we answered "yes" we were told to go "upstairs and tell them that we were there for our reservation".
The ambiance was crowded and had a lot of unnecessary things around for sale, but cute like this type of restaurant should be. However, when we found our way upstairs there was no one to welcome us. We started to look around for anyone. That's when we met Denise. She was irritated and overwhelmed apparently by us asking for our reserved table. She very pointed to our table acting extremely exasperated. We sat down at a wobbly table and immediately before I placed my purse on the floor Denise was asking us what we wanted to drink. (Normally this would have been great, but this is a high tea restaurant) I said I had never been there before and asked what they had. She began spouting a list options and when I asked of a certain tea had caffeine she looked at the menu and said "I don't know". Lol Well, ok thanks... I'll have a water.
My friend ordered a loose leaf tea, my mom and aunt ordered water also. The server came right back with the drinks and immediately asked if we needed "more time" to figure out what we were eating. Again,usually great if I am sitting with my kids, but we are here to have an experience. I asked for a few more minutes and SHE ROLLED HER EYES AGAIN, and said "Sure"?!? I chuckled a bit and said to our table "WHAT IS HAPPENING"?!? Not even 2 minutes passed and Ol' Denise was back. She had her order pad and pen out and was ready to go! Lol She was not helpful at all. I tried to ask a few questions and she seemed to have no clue about any of the food. When I asked about an entree she would say "people order it"... that was it... lol My poor mom was so flustered and felt so rushed she ordered something she never would eat. When our order was taken and she left our table we all just looked at one another. It was like we were on Candid Camera or being Punked! Lol I ended up chasing down Denise to come back and change my mom's order. She came back, but was visibly irritated.
Our Food came quickly,
I ordered a Vegetarian Bake, described as puff pastry filled with sun-dried tomatoes, basil, mozzarella cheese and it came other a salad. This was not good. It was made in advance and nuked. I know this because the filling was not fresh but puréed and the bottom crust was rock hard from being in a microwave.
My friend ordered a spiced pear salad. Not bad, but nothing spectacular.
My mom ended up with Clementines Chicken Salad with macaroni salad, again nothing special.
My Aunt ordered Salmon Cakes, they came with macaroni salad, and a side salad. These were tasty.
Denise did not bring out the salad dressing for any of the salads and forgot my Aunt's that came with her lunch altogether. We NEVER got a refill on any of our waters. My friends tea was horribly bitter! It was hard for her to drink, but the water she asked for in the beginning was never brought. You maybe thinking if it was extremely crowded. No, busy and steady, but not insane.
Our lunch which was supposed to be a sweet time out finally to rest and relax was anything but that! I am so disappointed with Clementines from staff to food to drinks. The only thing that took this to a two stars for me was the area and ambiance. I would like to say we had wonderful dessert, but we couldn't stay. We were so absolutely over being here we decided to leave and go grab coffee & dessert at another restaurant.
I will NEVER recommend Clementines to anyone! I do hear that in this same area they have an AMAZING Italian & French Restaurant, maybe that's what we will try next time. Anywhere except Clementines!
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