Very unhappy. From the moment I walked in (and yes, I had an appt) I felt like a burden to them. As I sat down and looked at the nail menu I pointed out what I would like and they said that it was wrong. The prices were higher. Probably should get new menus! The women were snippy with me and didn't understand what I wanted. It actually hurt when she was doing my nails and they looked really thick and odd when done. I also said that I wanted them real short and she said "why Waste your money then". Wow, ok. I don't think that is your business if I want to spend money on short nails. Won't go back! Also, way too expensive especially for the service I received.