I've been going to EWC for almost a year now, but today was my first time at this location. The receptionists were super sweet and very welcoming. Erica was my esthetician and she waxed my full leg. She, like me, is of mixed heritage and I appreciate the fact she understands the "hairy girl struggle." She is very knowledgeable and she cares about the services she provides. She constantly checked in with me to make sure I was okay throughout the session. We have quite a bit in common and the conversation was pleasant and helped take my mind off of the minor pain that accompanies any wax service. Others have commented about EWC pushing their products and services, but I did not get that feeling here. I enjoy using their products and stocked up on my body wash during this visit. Erica is super awesome and I'll definitely be coming back in the future!