I feel bad for the chef here because the food is quite good, but the service makes it hard to imagine ever going back.
I know #Toronto isn't known for it's service but the Oxley is probably the worst I've experienced. We were rushed, treated badly, then ignored.
At one point my friend ordered another glass of wine, when the server brought it to the table he poured the few remains of her old glass into the new glass without hesitation or asking. We were shocked.
We were rushed because the table was rebooked at 830 (we arrived at 6 so it wasn't a problem), but then waited 20 minutes for the bill.
The manager's excuse for the terrible service (and it was an excuse) was that they'd had trouble with other tables not leaving in the past--as if that were our problem. I explained to him it wasn't and we had told a number of people that we knew we had to be out at 830 as they hovered over our table.
THEN he tried to pawn off free dessert on us as if that would make up for terrible service where each of us were paying close to $100 for the meal. #theworst