I ordered a meal to-go from a different location across town and didn't realize until I was close to the Alma School location that the burger I received was completely different from what was on my receipt. I called the Alma School location to see if they could help rectify the situation and manager Matt told me to come on in and that he would take care of it -- and he did! Matt was so helpful and nice about the whole situation! He remade my order to match the original receipt, gave me a cup for water while I waited, followed up with the manager of the original location, and was so kind about the whole thing! This is the type of customer service I would hope to receive in this situation. Matt, thank you for your help today and for your outstanding service! I will definitely be back!