The only reason we keep going is their beer rewards program and the amount of TVs. The food is disappointing 4 out of 5 times (and then the one time it'll be delicious so we keep going hoping the good chef is working). Tonight I ordered a wrap and it came out on a bun. I ordered mild buffalo sauce and it was definitely much much hotter than mild. I ordered a side of ranch dressing and received none. Chicken was very dry.
Other problems we often have are soggy or completely over spiced fries and not so fresh salad ingredients.
Service is alright; neither terrible nor great. We'll keep going, enjoy our $6 beer, and hope it's a good food night. And then I'll end the night with a PBJ sandwich at home like tonight because the food was crappy.