We have been ordering from Panera frequently since they started delivery....but damn, their delivery is hit or miss. Sometimes we get all of our order...sometimes we don't. One of things they seem to always forget is our drinks...so the delivery driver tells us they will do something, and we never hear from them. Now we call the place.....and they are very apologetic; however, it does nothing to rectify the situation at hand with everyone at work eating lunch and no drinks. They do offer us to come in and they will give us free lunch..?? We paid for delivery so that we don't have to go in! Beware of ordering delivery from here this Panera......I think my office will not be ordering again anytime soon.