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  • I had visited this establishment last night to take part in the very popular Poutinefest. Prior to this, I had come once before about a year ago. While the food was delicious, I found the service on my first experience to be terrible (waiter forgot my order, did not bring my friend her drink despite being prompted twice, over 30 minute wait for the bill). Despite all this I decided to give this place another try. Upon arrival, my friend and i were shown our table. It was a busy night but it took over 20 minutes before anyone came to see us with a menu or water. Actually the only reason someone came was that the waitress mistakenly came to the table with someone else's food! She nicely apologized but gave the reason that her manager said everything was already taken care of (wth?). Complete lack or organization. As for the poutine itself, luckily it was the redeeming factor. Nicely seasoned and a good sized portion. It was topped with kale, mushroom gravy, parmesan shavings, fried onions and beef brisket. Licked my plate clean. At least the kitchen knows what they're doing. Despite the tasty food, i don't think i'll come back again. While the staff is friendly, their organization is shoddy and it dampens the dining experience.
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