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| - I'm not sure if I'm writing a review for the same company. The phone number is different and so is the address I was given, but the website is correct.... so here I go.
I've used these guys twice already. I'll give you the rundown for both experiences:
As with any moving company, you need to provide accurate info and ask as many questions as possible. These guys are insured, bonded, members of the BBB and came highly recommended by a friend. I contacted them for their rates and surcharges. They gave me their minimums, fuel surcharges, credit card surcharges (illegal, but everyone seems to do it) and labor rates. I received a quote, told them upfront that I was possibly using a CC so they could include that charge and set up a date.
They arrived 15 minutes early. Since I had everything ready to go, they packed up my 2 bedroom apartment into their truck in less than one hour. They drove it to the rental house and had everything unpacked, assembled and cleaned out of the truck in less than 2 hours. I was completely shocked. Nothing was broken. They assembled heavy furniture for me. They helped arrange my other furniture so I didn't have to move a lot of large items. They arrived at my apartment at 8 am and it wasn't even noon and they were done. Traveling, unloading, assembling, everything. What they quoted me was damn close to what I paid. I think I paid about $20 over, but not bad considering if I had done this myself, it would have taken all day, or even two days to do what they did in just over 3 hours.
So about 18 months later... I found myself in a very difficult situation. Laid off, separated from spouse and had to move from a 3 bedroom house back to a 2 bedroom apartment. I called them again. Got all the rates and such like I did before. Packed everything up and waited for my move date.
They arrived early again. But this time, they kinda lurked around like they were lost inside my house for about 20 minutes. I finally said I wasn't paying them to admire, I was paying them to MOVE. They moved alright. Once they got going, they had everything in the truck and moved into my apartment in less then 4 hours.... again. Loved it. They assembled my bedframes and such again. Although they seemed not as motivated as the first crew, they still did a great job. The only reason why they don't receive a 5 star rating was the lurking around bit. Again, what I was quoted was very close to what I paid.
I am buying a house and have to be out of my apartment on the 25th, so they will be moving me again. I will be utilizing their storage services until I close on my home, so I will "yelp" again and let you know how I feel about that service.
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