Lived here for over a year. I moved in with previous management (Greystar) still here and a really nice guy named Anthony I believe helped us get settled. He jotted down numerous problems with my apartment when we moved in such as: unevenly lined wooden cabinets, broken side window (hinge was cracked and never attached) and chips in the new faux-wood floor.
Since the new management, I have been very disappointed. Seems that the floors in the hallways have become more dirty (maybe from new tenants) and the ever-annoying elevators broken/glitchy buttons. I was also emailed on a Friday night right when office was about to close, about not having proof of renter's insurance (when the old management apparently just didn't give paperwork to new management.) Why email me right when you leaving for the weekend?
I also am unhappy the church attendees across the street parks along the parking garage's side walls. Along the side where you have to pass people, in fact i've seen cars hit each other trying to turn around when they notice our locked gate on the 3rd floor. Also, do they not know the fire boxes are along the garage walls for a reason? Oh ya, probably why two ended up broken on the concrete last year.
Probably not renewing when our time is up. The cost to live here has increased and I don't see why it is worth it with our 2001 appliances and the problems I listed. Will raise hell if they try to charge us for anything though that was noted back in Dec. 2011. What keeps us here is the location of the light-rail, our neighbors and the restaurants near by.
P.s. I give complete kudos the the handmen/handywomen who work their butts off with this giant complex.