Finally got my hands on some of their food. I'll break it down.
-Fried Chicken 4/5. I am not sure what others are saying about serving size, but my thigh and breast were huge and cooked perfectly. I got smothered Chicken with the smother on the side. No smother showed up. Still outstanding fried chicken.
-Fried Catfish 4/5. Catfish itself was 5/5 but it came with packaged tarter sauce. Put some effort in on the tarter sauce please. One of your best dishes would be enhanced by it.
-Collard Greens- 4/5. A little more bite than one would assume but still very good.
-Rice and Gravy, Mac and Cheese, Hushpuppies, Peach Cobbler, Cornbread Pancake. 3/5. All of these were ok but nothing stood out as really good. I think the Cornbread Pancake could have been if it were hot and had some butter.
-Service 4/5. Giving 3 to the girl on the phone and 5 to the delivery guy, he was great.
-Delivery 3/5. If you know before you call that they are either not gong to be able to deliver or it's going to take at least 1.5 to 2 hours you won't be upset. Going into this second attempt I knew 2 things when I called. 1. It was going to take a long time if in fact they could deliver. 2. If I called on a Friday or Saturday night I might as well been calling the President of the United States to deliver me something. It would not happen. If you keep these 2 rules in mind you won't be disappointed. Delivery guy was super nice and the food was as hot as if I was sitting at a table by the kitchen. Oh, and there is a minimum $40 delivery order, with a $5 delivery charge added on, just so you know.
Advice to the business would be to work on your sides and reformulate your delivery structure.