So I bought a vape at a different shop but no one there explained anything to me (about the vape or the liquid) n I couldn't figure out how to do it so on my way home I stopped in to see if they would be willing to help me out. And they did! Haha. They were beyond helpful they showed me everything about the vape n loaded it for me. Then they let me sample the flavors they had. And even took the time to explain about the liquids n the different levels of nicotine. So greatful! N it turns out I over paid for the vape I bought so from now on ill be going to the Vapery for my vape needs. :)