Love the Tempe store, but not this one. Felt stupid walking up to the counter with bags of clothes, the lady at the consignment counter just stared at me and asked me "how she can help" I'm obviously there to consign so I start explaining that and she states they only take appointments and hands me a piece of paper to read on how consigning works...very horrible customer experience at this store. It was my first time trying to consign and she made me feel very stupid about it...