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  • Below average service, solid food. I am mildly disappointed about the chili. They used to be beanless which made this place heavenly for me... but times have changed. It's a standard steakhouse chain but it's good food. The ribeye was very juicy and you can't go wrong with the dinner rolls with whipped cinnamon/sugar butter. I'd say the food is a solid 4 for a chain, but the service we received today was not exactly on a par with other restaurants. One of my biggest pet peeves when it comes to being waited on is not clearing tables.... Especially when other tables around are getting cleared. Don't get me wrong, our waitress was nice, but for some odd reason she was refusing to clear our appetizer and salad bowls. We even stacked them for her and she still refused to take them. She comes to our table with three plates of steaks and makes some joke about how she's playing Tetris (while still not clearing). You see, the objective of Tetris is to clear rows. As real life analogy, the waitress/staff are supposed to clear plates. If you don't, blocks/plates accumulate making it harder to manage. So we ate at an unnecessarily crowded/cluttered table the entire time. She also forgot my fathers beer and blamed it on the bar. Other servers were bringing it to their patrons. No sense of accountability is very very off putting to me. Although we enjoyed the food, the staff did not meet essential functions. I waitressed before and I was taught that that kinda of negligence does not fly... not that any does. Oh she also cleared the salad bowls of the table behind us. Fishy fishy. She thought I wouldn't notice. I've considered maybe she got overwhelmed, but then I see her chatting with her colleagues as if taking a salad bowl and two chili cups is a boat load of work.
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