Pretty inconsistent service and quality of food. I don't think I will be having another smashburger again. I do love their fries but I can find plenty of burger joints that have quality burgers & fries.
When I ordered the sin city I repeated twice please leave off the grilled onions. I still got grilled onions that soaked my bun with that onion juice taste. I also noticed their routine of bussing tables consists of picking up the empty burger & fry baskets and that's it. I saw 5 tables leave while I dined and not one table or anything on it got wiped with a clean cloth. The napkins were nearly empty on almost all of the tables. If they pay such little attention to front of the house then why would they pay attention to the back? What I'm saying is I'm afraid of what inconsistencies are going on in the kitchen. If you want a burger, go somewhere cleaner with better quality.