I went to Kia today to test drive a Sportage. The car was great and the young man helping us out was very helpful. I had been looking at a Hyundai that was about $4,000 more and they offered me the SAME payment as the more expensive Hyundai. I liked this car more, and just wanted a little lower monthly cost...then in comes the manager.
He comes over and starts telling me that the payment quote I got at Hyundai can't be right. He spends the next 5 minutes aggressively insinuating that I was lying and condescendingly asks me to pull out the calculator on my phone. It was ridiculous and pompous. I finally told him to call the person at Hyundai to show I wasn't lying, that I didn't appreciate being called a liar, and that I found him really aggressive and rude.
I am an extremely mild-mannered person, so for me to actually confront him on his behavior shows my level of distress. I actually got flushed and was so angry.
Needless to say, I am planning to buy the Sportage this weekend at ANOTHER Kia dealership.
The unprofessional Manager has cost them my business and I wanted to share my experience to save others from having to be put in this situation.
GO SOMEWHERE ELSE, trust me!