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  • we have come here several times over the years as it is right next to our house. however, every single one of my family members (including myself) have a horrible experience every time. this last experience was so bad that we all will not be coming back. we waiting 1.5 hours in the waiting room before being called in a room, then it took another 1.5hours inside the room! we will never go back. plus i should say that is with me having breathing issues inside the waiting room. we should have been seen right away, but we will definitely be driving further for a better urgent care. 3 hours total just to be seen is insane! --plus the waiting room was almost empty!! two other families left because they were sick of waiting this long too. i will say, the only positive about this place is the staff. the staff has been amazing every time and that is the only reason my family and i keep coming back. so although it is great to have a very nice staff, they really do need to focus on being better staffed. such a disappointment because they are so close and the staff is great -- but until they get the whole waiting situation figured out we will go elsewhere. (since then we have been to 2 other urgent cares and have waited around 30mins max, so it is not just an urgent care problem it is just this location).
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