Made an appointment to get my hair washed and cut. The lady was by the back foot smoking when I got there. Then when she washed my hair she missed so much of it and didn't even get all the conditioner out. Then she went to cut my hair and took a LOT off the under layer. Then split it only down the middle to cut it then said ok you're done. I had to go home and rise my hair. Blow dry it and then straighten it. And it was SO BAD! Nothing matched up and it was so choppy!!!! I wish I had a photo of how bad it was. I had to go somewhere else to get it fixed and now it's WAY shorted then I ever wanted it. DON'T WASTE YOUR MONEY!!!