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  • We drove out of our way from Chandler to get crepes. The crepes looked pretty but were cold along with the plates/silverware. We eventually figured out they were cold because they were making them outside in 43 degree weather and bringing them into the restaurant on ice cold plates. They said they were out of lids for me to take my hot tea to go which was a little annoying. When my husband went to get our parking garage ticket validated, they said they were out of validation tickets and we were essentially out of luck. It cost us $6 to park in the garage for less than an hour! My husband told them the crepes were cold and he was pretty much told it was too bad. A lady in the restaurant told the worker she fell and asked for the owners name, the worker didnt know the owners name and had to ask a co-worker. This tells you how often the owner frequents the shop! The second worker said "oh I'm sorry" with little empathy when she told her she wanted the owners name because she fell. She never asked if she was ok or if she needed anything and watched the lady walk out the door. Two workers went to look at where she said she had fallen, their response was "what was she doing over here", not oh gosh let's fix it so it doesn't happen to anyone else. The restaurant staff appeared to either not be trained in how to handle customer complaints or just didn't care! It ruined our relaxing evening and we will not be back! We also caution you not to go either!
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