Stopped in today with an item that had been in the closet for 2 years.....thought I'd see what they'd offer me.....I predicted they'd say 75 or 100 bucks.......the associate was very nice......did a little online investigating.....and says: "How about $350.00?".......I was really surprised ! He paid me and I was out the door with a cluttered closet a little less cluttered and $350. for something I didn't even want !!!!!!! I feel I was treated fairly, with respect and the 2 guys I dealt with were really nice. That's ultimately how I judge a place- by the personality, manners and courtesy of the staff- and these guys were top shelf.