IF I COULD GIVE NEGATIVE STARTS I WOULD. DISREGARD THR OTHER REVIEWS! This was the WORST experience I've ever had. I had a manicure on before that needed to be soaked off but some of my nails had come off prior so FOUR of my nails were in the tin foil for about an hour because no one wanted to help me. Once someone came over they thought I needed more time!! oh I forgot to mention people who came after me were being helped before me. Not sure the method there. After the hour and a half of having nothing done to my nails I decided that I just wanted to get the f*** out of there so way over an hour later they charged me 10 dollars to take off 4 nails. I expressed my frustration at the owners and they said "it's not our fault" I will never get that time back!