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| - Small portion sizes, inconsistent food (ordered the same thing but got it completely different), expensive but poor quality (compared to #1 Pho).
Most of all: We ordered take-out and it was fine, expensive, but we were still a bit hungry. A week later we decided to go eat there. First of all, they charged $.50/cup of tea when we both ordered it, but gave us a kettle. We were charged to use their cups? Then when we got a refill, they charged us another $1 for the kettle, which was just the same tea ball with more water so the tea was watered down and had no taste the second time. The food was fine, the broken rice is ok and the vermicelli is dry, but more like a salad. The beef dishes are mostly fat with very little lean meat.
Here's the kicker: This is a new business and they decided to start it out by stealing from their new customers. My receipt was altered by the waiter (or someone) and I was overcharged by $10. (classic adding 1 before the tip amount!). I contacted the restaurant and was hung up on. Now I have to dispute the amount with my bank and report this place to the police. If you go here, pay with cash! Don't use credit or debit cards!
Overall: Don't waste your time. It's overpriced and not good quality. They stole from me, plus charged for water and cups! Go to #1 Pho, which is superior quality and literally a few steps away. This place will go out of business very soon.
Edit: The bank required me to file a police report against the restaurant in order to reverse the charge. The police informed me that they are investigating similar claims against the owners for forgery and credit card alteration fraud.
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