I was recently talking to someone about how there is no good Chinese food in Madison. I love chinese food but rarely eat it anymore. Oddly, a few weeks later I ended up at PF Changs on a spur of the moment. We were seated promptly then completely forgotten--no one came by to take a drink order or even give us water. It was bad. I alerted the host and there were profuse apologies. The waitstaff and managers fawned over us the rest of the meal. We were comped about $40 worth of food too. They more than made up for the mistake and the food was fantastic