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  • Oh boy. By the time a read this review I hope that you read the countless 1 star reviews left by other customers of this so called "business". I rented a premium vehicle through Priceline, they selected this "company" to rent from. SO......after reading the horrible reviews I had a faint hope that maybe I would be the one case were things would go smoothly. It didn't. So I arrive at the counter at approximately 5 am. The good thing was there was infamous long lines that the other reviews were mentioning. But there was no one at the counter. After about five minutes trying find someone. It turned out that someone was actually there the whole time, sitting in one their rental cars smoking. I explained to the "employee" I have reservation made through Priceline. He went on the following rant about how locals do not have unlimited miles. I explained Priceline stated I did. He said Priceline lies all the time and I would be charged per mile after 200 miles each day. Oh, and also how I still need to provide him insurance even though I declined the coverage, if not I would be charged on my debit card , not credit, (he said credit card were not allowed, only debit) what ever he probably felt like charging me. Based off other reviews, this seems to be a common practice. After I refused to do all this, claiming I already paid for the reservation. He went on to accuse me being a scam artist, like all the other customers. The reason people like me are required to use debit cards is because we can scam the company on credit cards. I was done at this point, he went and got the "manager" who I am pretty sure was asleep and she was as useless as he was. So needless to say, I didn't rent the car. I called Priceline and informed of the ordeal. They apologized and issued my refund after they got confirmation from EZ or Advantage that I didn't pick up the car. About 30 minutes later I walked over to Avis rented my car without the hassle and was on my way. Spend the few dollars extra and the legitimate car rental companies. It is worth it and stay away from this place.
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