I could not be happier not just with Liza's hair abilities, but with her complete and utter kindness. She immediately made me feel welcome and really, made me feel like I've been seeing her for years. Not only that, but she knew exactly what I wanted when I said "trim" and didn't try to convince me to cut off more than I wanted, but instead encouraged me to continue letting my hair grow. She even corrected this weird little gap in my layers that multiple stylists have been doing for years (which I never understood why but I'm not a stylist so I just assumed it was the way it was supposed to be.) She explained everything she did as she did it and why. I won't be going anywhere else! Not to mention how cost effective it is here for what you get!! SO HAPPY!