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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Called for an estimate for new brake pads and rotors. Was quoted $800 on the phone. Brought the car in. Lo and behold, was charged $1100. Okay--fine. I will deal with the upcharge though not happy about it. Then drove away and the tires were all out of balance, car shaking when I went fast. So brought it back and they said: "yup; all tires out of balance." They re-balanced but then charged me for it!! It was only $65 but, come on! They obviously didn't put the tires back on the right way when they did the brake job; would have expected them to just comp me and apologize. Now, over $65, I'll never come back. Oh, and the loaner Cars they let you borrow (ironically) have barely functioning brakes. Very dangerous! UPDATE: I will say that after I posted my original review, the manager called me and was very nice and apologetic. He refunded the $65 and promised to look into the loaner car. That was solid customer service. In light of that follow up, I have bumped up my review from 1 to 3 stars.
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