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  • OK, I admit, if you are going to Firestone for your auto care you probably don't have the highest level of knowledge about your cars inner workings nor do you want to spend time determining a proper shop for repairs. That being said, I think Firestone Auto Care offers some decent services so long as you follow the rules. These rules (as written by me) include: 1. Go there for the BASICS. This includes oil changes, tire rotations, wheel alignments, and other routine maintenance services. They do these things very well and typically can't screw them up. 2. Go to their web site and print any coupons - they usually have a coupon for oil change, tire rotation, and alignment discounts. This will save you money. 3. Decline any additional services or maintenance they suggest. You are better off getting a second opinion from somewhere else. On my visit for a wheel alignment, they did not push any unnecessary stuff on me. When in doubt, check your manual. If the routine maintenance is not listed, DO NOT PAY FOR IT. If it is a repair item, get a second opinion. 4. Shop Around. For routine services, Firestone will generally price match. You'll need to have the name of the competitor, price, location, etc. but they do this without much hassle. 5. Make an appointment. If you don't to this, you'll have to wait for several hours (no es bueno!) That's it. The service by location will vary, but I've had good luck with Firestone on Scottsdale Rd for tire rotations, oil changes, wheel alignments, and battery replacements.
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