I'll never understand why people rate such a major difference among restaurants from the same chain. This Red Robin tastes like any other Red Robin I see. Hell, blindfold me and take me to each Red Robin without me knowing and I still won't know the difference. It's just like movie theaters, they have all the same movies and expensive prices for snacks. The difference that separates each chain restaurant is the service and etc.
This Red Robin's service is inconsistent. Though our servers are always nice, I remember one in particular who just showed no personality or emotions. I felt like I was talking to a wall. She made me feel that I shouldn't even be there and that she shouldn't be there. Otherwise, most servers are courteous. The only issue I have is their inconsistency. They're not as timely as other Red Robins but I would actually blame the fact that there aren't enough waitresses. When I was there, I would only see 3 maybe 4 at most servers working. For a restaurant that has near 100 person capacity, that is slavery.