If i could do a zero star review I would. I made an appt for my dog for a groom and wash. Showed up for the appt, on time, and they wanted me to leave him there for 5 hours. Five hours for a cut and wash?! When I asked why so long they said there were other dogs ahead of us. What's the point in making an appt if I'm still going to be waiting all day??? I left with my dog and I will not be going back.