I took car loan with Truilant on december 2012 by providing all documents and insurance details. i was surprised to see a forced insurance of $711 in april 2013 statement. i called customer service 10 times ... no proper response and i went charlotte downtown office to check on this ... they need full coverage insurance with them eventhough i already have full coverage with other insurance company .... i feel cheated and never take a loan with truliant again ...