I was really excited for this place to open, a change from the usual Starbucks. I've been 3 times plus today. The girls are always scattered and I have to retell them my order a few times before they get it. Today I ordered a 20 oz iced coffee with sugar free Carmel syrup and cream. I order this in a venti from starbucks and it's around 3 bucks. My total was 6.21 and my cup is all ice. Not happy