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  • This Hotel Gets an A+ For Friendliness This is not a fancy hotel (in fact it may be a little dated) however it is clean and every person we had contact with was super friendly. There is not much in the way of fancy hotels in the Mentor or Painesville area. My husband has family in the area so we visited a different hotel last time we visited which I reviewed and believe this hotel is a much better choice for the area, maybe even the best choice however I have not visited every hotel in the area. We drove up from North Carolina and had to use the restroom as soon as we arrived as there was not a rest area for at least the last hour of the drive so we needed to run in to "take care of business" first. The tall gentleman at the desk pointed us to the rest rooms in the lobby which was my first experience with the hotel. While the hotel is not fancy I could immediately see that someone took the time to make nice little "homey" touches. These nice "homey" touches" are evident throughout the hotel. And it was very clean as well. Great first impression before check-in. Since we drove straight through, my husband wanted to take a walk after sitting for so long. So after the short and friendly check-in process was completed (by the same tall gentleman) my husband made inquiries about a walk. The man suggested a very short walk (I did not track it but it was probably a half mile) to the James A Garfield National Historic Site which was a very nice museum for the 20th president. I recommend visiting the museum if you visit the area. I learned a lot. After the walk, we ate in the onsite restaurant, Skye, which was very nice. I will probably write a separate review for that however I would like to say it was a very pleasant surprise. The same restaurant also provides room service which we did not need on this trip since it was just an overnight trip. The restaurant is also popular with locals and can get busy I understand. They also provided a nice continental breakfast in the morning which also included scrambled eggs and sausages. I happen to enjoy especially fancy breakfasts downtown in our hometown so it is difficult for me to rate a continental breakfast objectively. The room was clean and even had the luggage racks out and setup. Our room had a small refrigerator which I always consider a plus. Though it is located on a highway, our room which was even on the first floor was very quiet (I should add I wear ear plugs because I find hotel room units to sometimes be very loud). Negatives? Well it is not a fancy hotel so keeping that in mind, the only "negatives" would be some possibly outdated info I found in the binder at the desk in the room. For instance it said there was not a restaurant on site. But on top of the desk it provides info about the onsite restaurant. The management may want to take a look at the binders to make certain it is current. Bottom Line: The room rate was a great value for what we received.
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