Ambience & decor: Colourful paint & cheerful decor.
Food & service: Staff is friendly but do not have their act together. We had to ask for water, coffee, extra napkins, & other things several times. Service is 2 star at best.
The menu has been updated to make it more interesting & not just a mound of fresh fruit with a little something on the side. We had stopped going to this place because of this, limited choices, along with pricey food -- not to mention the service not being good. I wanted to give it another try after a few years.
Update: The food & menu choices are very good now. Food overall is pricey but a 4 star. The portion sizes are quite filling. Fresh fruit choices & quantity are also adequate instead of being a mound of fruit!
We might try their other location to see if service is better. This is a good diner with potential to be a fantastic diner but whether the branches do a good job remains to be seen. My rating could have been an easy 4 star but looks like they need to get their act together like other diners for instance Eggsmart.