I went here every 8 weeks for a year to get my laser hair removal for my underarms - got a great deal with them. Every time I go, the staff has always been friendly and informative. I did this back in 2013 so I don't remember the two ladies' names but I think one of them was Rose. Neither ladies ever tried to up sell me for any other services and both were always making sure that the laser level was just enough (not too painful).
The place was clean and neat. The equipment they use all look very new too. Every time I come in for an appointment, they would ask the standard questions to make sure you are suitable for the laser session (sun exposure, whether you shaved or not, etc). Then they disinfect the area before actually lasering. One time, I forgot to shave (you need to shave before the laser session) and normally there would be a $25 shave fee (ridiculous, really) but the lady didn't charge me. Thank god she didn't. I would not have been happy about someone taking a dollar razor and forcing me to pay $25 for them to use it! After the laser session, she would apply aloe to sooth the redness. The entire treatment took maybe 10 mins. Quick and easy. By the end of the year, the hair for the most part was gone (total of 8 sessions).
I'm pretty happy with the results. It's been 2 years since and the hair hasn't come back. I would recommend going to this place for laser hair removal!