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  • REPLY TO BUSINESS** What are you talking about? What missing top lid? Which fan back? When did I declined?. I was not even provided with a diagnosis. The only thing I was told (because I asked) was "the tech open your console and used an air pressure to clean it" by the young gentleman who went twice to the back to ask questions. ______________ Bad, Went on Sunday (6/17/18) to get my PS4 console tuned up and clean. The two issues that my console had: 1) Loud fan (needed to be open and cleaned from inside) 2) Power button (got lose and will not turn on by using my finger - had to be adjusted when the console got open) ....none were fixed. What did they even do with my console? Did I only payed for a 2 night hotel stay for it? Come on guys. Side note: When I dropped the console I was told they needed 1 day to fix it, which is understandable. Towards the end of next day (Monday), I had to call. The guy over the phone told me "we haven't started on your order, but I can do it in 20 minutes". Since I really wanted to get it fixed, I told him to take his time and not to rush it. Very disappointed about this location. Obviously will return, but to get my refund.
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