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  • Just had the WORST SERVICE ever! When I walked in, no one was at the counter. When she turned the corner from the back room, the woman employee was on her cell phone, talking to someone in Korean. I waited for her to get off the phone...but after a few minutes of ignoring me, she asked what I wanted. She didn't get off her cell the entire time she was making my order! She's on the phone laughing and smiling...obviously not such an important conversation to be that rude. She only got off the cell when more guests came in and started to ring me up. I offered a coupon, and was about to ask about the cakes when she told me my coupon wasn't good for a small cap, only a medium or large. She told me "next time make sure you read" - wtf?!? I was so angry, I was shaking, and I told her that next time she shouldn't be on her cell phone. If she wasn't, she could've simply told me that at the time of the order. I could care less about the $1 coupon not being valid. It was her illiterate comment to me, and the fact that she wouldn't have gotten off her cell if only I was there - she only did that when more guests came in. Truly rude. I don't know if she thought she could get away with being that rude because I'm asian also, but that was completely uncalled for. There's a lot of options for ice cream / yogurt - and I am definitely going elsewhere from now on!
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