So, I guess the Toronto thing is you place the order yourself.
You are given the menu and a sheet of paper and everyone writes on it what they want. Seems like a simple idea and a good way to make sure everyone's order it right.
there were 6 of us and another party of 6 was also seated next to us at the same time.
Both parties order their food roughly around the same time as well.
Our server had an attitude when we wrote down a letter and no number. Yet, on the menu it just said E and the item proceeding was E1. When we corrected it, she walked off with an attitude as if the bothered her immensly.
After that, most of us that ordered noodle soups got our order quick and my sister and brother who order a rice and vermicelli plate, did not get theirs. We noticed that the party next to us got their vermicelli plates.
So we follow up and they asked if we had ordered it. YES, we did! They come out 10 mins later with them.
Then, they forget our ice coffees and red bean drink. We didn't get those till after our meals.
Food was ok, nothing too impressive considering the reviews.
Service can be a lil better and making sure everyone has what they ordered. Not sure how they keep track of it.
overall, ok.