I'm sadly underwhelmed by this place. I come here every weekend for the USC alumni games and despite our great games I always leave unsatisfied with the venue choice. The staff is great, but it seems like the management is not good at anticipating the staffing need.
Last game was during a fight so it was packed and I was ready for subpar service, but an hour and a half to get a drink is completely unacceptable. I ended up getting a free drink, but when you order 3 over the course of the night and 4 come because of a miscommunication between the waitresses that drink should be free.
Their menu is comprehensive and their wine list is great so I was really excited to eat here originally and I haven't been disappointed by the food. Last week I had a Chenin Blanc which was great, but today I ordered a zin that came out cold. Not on the cool side, it was colder than my water (which never get refilled no matter how many times I ask for it to...). The wine was also bitter so I asked if the bottle was just opened, they said it wasn't so that means it has been open for too long and it was probably in the fridge to keep it drinkable longer. It didn't work, guys... I also just swallowed some cork while writing this review. Unfortunately I swallowed it all so there isn't any point in getting a fresh glass especially since the glass is finally approaching room temp.
Bottom line: food is great, service has potential because the staff is great just management doesn't plan appropriately for events, and the drinks are hit or miss. I'll be here every weekend because I have too much team spirit not to be, but I'm just going to be prepared to be disappointed by the venue and hope that my team makes it up to me by keeping our winning streak going so it doesn't ruin my day completely. I wouldn't be a patron if it weren't for the alum events.