I stayed at this hotel for a conference I attended on campus. The exterior of the hotel doesn't look great but the inside is lovely. The check in process was quick as there were 2 reservations with one being preauthorized. They provided me with one key (instead of cards) for the room and told it would be $10 to replace it.
The elevators are spacious and can fit luggage and people! It was a little confusing once we got off the elevator which direction to go in as the room directions were beside a large TV screen. There were a few meeting rooms on our floor close to the elevators.
The room is a little smaller than other hotel rooms but modern and clean. The sink wasn't very deep so one time the water splashed out. The room had a mini fridge, microwave, and modern coffee maker. The free wifi worked well most of the time and calls to Canada and US were free! That was a first for a hotel.
The room included continental breakfast in the bistro. There isn't a lot of seating so it could be difficult to get a seat if everyone went down for breakfast at the same time. The breakfast included hot drinks, fresh fruit, boiled eggs, baked goods and bread for toasting. I think there was also oatmeal. I had a croissant one day but it didn't taste fresh so I stuck to fruit and an egg.
Overall is a good hotel and staff were friendly. I could hear guests a few times but not too noisy. The closet was too short for my pants and long coat so it would have been better if it were longer. It's about a 5 minute drive to Market Mall and at times there are cabs in front or the hotel will call you one.