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  • This restaurant is absolutely ridiculous and unprofessional. I understand it is "Hooters" but it is a place of business and I have some extremely concerning issues to discuss. To begin: We waited on our wings for over an hour. The restaurant was not crowded in the slightest. We had been there for over an hour, and had not been offered a drink refill and had two pitchers, empty, sitting on the edge of the table. I got my wings 10 minutes before the rest of our party, there were 5 of us total, and the rest of our table didn't receive their food for an additional 10-15 minutes. I have worked in the food service industry on and off for many years and I know wings take 9 minutes tops. Sure there were people in the restaurant but it was not busy and not that difficult to fry wings and make a chicken finger sandwich. One of the patrons ordered boneless, unlimited wings and not only did the waitress get the order wrong (he got bone in) he ordered the second order as soon as the first one was dropped off and didn't receive them because it took so long and we left. I asked to speak to a manager and they did the absolute bare minimum to remedy the situation. 50% off the incorrect order, no drinks comped, I am fully disappointed in the service. I am going to further address the staff and inform the restaurant, and those reading the review that the waitress proceeded to come up to the table after I spoke to the manager and tried to not only argue with me but accused me of attacking her. I truly did not speak to her besides telling her that we needed to see a manager because our service was unacceptable. This was completely inappropriate behavior, and if I remembered her name I would email the restaurant directly as I was truly offended. As many can see I am extremely reasonable when it comes to service and my reviews are unbiased. All in all: our order was incorrect and it took over an hour. I had no issue with the waitress until I asked to speak to the manager and she then became confrontational. My advice, unless you are willing to spend an hour waiting on food, run out of drinks and have the staff get in your face I would highly suggest finding a different place to eat uptown. (There is a Buffalo Wild Wings less than a mile away.)
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