Okay so I work downtown and have ventured to most of the places to eat in the area at least once and I noticed for some reason I had not ever been to this place. So as I walk closer I notice there is a line right up to the door of office workers which is telling me this place must be pretty good if this many office workers are waiting in line. I step in and I'm instantly hit with the smell of a real deli. The menu was filled with tasty sounding items that made me change my mind several times while waiting until I came across a little sign about a new sandwich called Nicole's Bitch-wich ( Cajun Chicken, Chipolte Ranch, Pepper Jack Cheese with all the fixings) and that won me over on sandwich choice. For as busy as the place was it was pretty fast and it was nice to see them really making a sandwich even cutting the meat freshly for each sandwich. The staff was very friendly and even broke an extra $20 I needed broken without any trouble. The woman who turned out to be the owner add's to the place with a lively NY personality with a little AZ flair carrying a firearm. I suppose it doesn't hurt that she is cute too. Any case back to the food... so I get this huge hero wrapped in classic butcher paper and it is just plain awesome. As someone else mentioned on here that this place makes a sandwich which I think beats the famous downtown deli's sandwiches and it seems to beat them price wise. Price wise for what you get this by far blows away the chain shops like Paradise and the thought of even considering going to a subway when this place is near by is a sin. Five stars as far as sub and hero places go.