Worst car repair experience of my life! Showed up for an oil change and wheel alignment. I was assured by employee Lee that both could be done for me in about 2 hours. He very specifically neglected to mention that they don't actually have the means of doing a wheel alignment at that location.
Without me knowing, one of their employees drove my car to some undisclosed location(a third party auto shop) to have the alignment done. The car was not returned to the shop for over 5 and half hours while I waited. I repeatedly asked for updates about how much longer it would be. Lee continued to lie, stating that it would be just another 20 minutes or so, eventually I just stopped asking since I knew he wasn't telling the truth.
Even the oil change they did, the most basic and simple of car procedures was the worst I have ever seen. The person pouring the new oil in the engine spilled it all over the engine as well as into the air filter. After leaving the shop and driving for a bit I noticed the smell of burning oil, opened the hood and noticed the sloppiness. Unbelievable!
I have filed a complain with the Better Business Bureau, for the first time in my life to express how unprofessional this place is. I write this in the interest of saving you some pain, because this place will definitely give it to you!