It is 10:22 in the morning and they are almost sold out of a majority of their bagels. They had plain and sesame seed bagels. I also overheard that they were out eggs. I am not sure who does their planning, but they may want to find someone else for that. I asked if they were going to make any fresh bagels and I was told it would be about fifteen minutes if I wanted to wait. Since there isn't another Einstein Brother's Bagel anywhere close I would have to. Of course the bagels were good after getting them. I would not have waited if they weren't worth the wait. It was on a weekend so hopefully they plan their day better. Customer service was ok as well.