AMAZING EXPERIENCE!!!!!
I only found this treasure of a business because I was so angry at Lexus of Henderson and their Service Department this morning, that I searched the internet for a reputable Lexus / foreign service repair shop. I was super lucky to see the "Yelp" reviews and they all pointed to TRUSTED IMPORTS and spoke highly about this one guy named Andrew. The review of the person who drove from LA to go here is what really drove me to call. So this morning I called and to my surprise spoke with Andrew! Very polite, very confident and very knowledgeable and the last thing I can tell you is his prices BLEW the dealer pricing away, hands down!! I was hoping he could see me and of course he could....just call before you come he said. Well, I got there and like any fantastic business he was slammed and stated I should have called, I did call and left a message - He apologized and stated "So busy that I couldn't check my messages".
After about 15 minutes of waiting, Andrew invited me in and brought me into his shop (Andrew is the owner) and showed me under the car and pointed out all the "Fixes" the dealer stated I needed per their paperwork and flat out told me to enjoy my car and bring it back in 5000 miles when my 2009 Lexus ES 350 turns 92,000 miles. Thank you, Andrew!!!! You just saved me $4,974.39
Andrew just gained a very loyal future customer. Now that's as honest as they come.