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  • This is the third time we have been here and the third time it's been awful each time. We will not be returning. First, they asked if we wanted a booth or a table. When I said a booth, they said, "oh well we would have to clean one, a table would be faster". When I looked around, there were four open booths, all dirty. He kept trying to push a table on us instead of just cleaning a table. The other 3 booths sat dirty for most of our visit. The service was also horrible. The waiter asked for our drink orders. I ordered coffee and water, my daughter ordered water, then he walked away without asking my husband what he wanted. He just brought him coffee and a water (my husband doesn't drink coffee). Before we could say anything, he walked away. He came back a few minutes later to get our food order and almost walked away again without getting my husband's order! The water cup was also very dirty. You could see chocolate sauce in it and it had clearly been used for chocolate milk, but it didn't look like anyone had even attempted to wash it. The waiter, Yousif, was nice, but oblivious. He did apologize for the long wait for our food (it's been almost a half hour already and we have not received our food yet). We like to give things 3 tries before giving up and each time here it's been worse than the last. We are definitely done with iHop!
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