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  • Very negative experience. Visited the branch on Twain Avenue, Southwest Summerlin. The business card they gave me said Daniel Batlan, Medical Director. After waiting several weeks to see them, and doing the paperwork, the doctor clearly did not want me as a patient because of my insurance, EVEN THOUGH THEY SAID BY PHONE THEY TOOK MY INSURANCE. I said fine, I would pay cash, but then he still didn't want to go through the process of insurance denials then cash pay. He literally rushed me out of the room. The little information he did give me seemed only to get me to a surgeon or using more drugs (when my temporary issue is mild, not severe!). His information also contradicted other information given from previous doctors. When I asked to at least have my two recent MRIs read, he read them both right in the hallway!! as he was rushing me out. In perfect earshot of staff and other patients. I was stunned. Very unprofessional, rude, and a breach of patient-doctor confidentially. The receptionist was even rude. I won't be stepping foot into Specialized Pain Management ever again. Unfortunately now I have to go through the several week hassle of finding another place. At least they could have told me this four weeks ago, instead of my waiting four weeks for the appointment, filling out all the paperwork, and taking time off work to visit their office. Las Vegas and especially Summerlin should offer a higher-caliber and more professional level of healthcare.
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