I visited this store at 8pm there was one sales person on the floor which he stated he was the only one working and had a customer so couldn't help us at the moment after sitting in the store for 55 minutes another sales person comes walking from the back of the store and asks if we needed help after waiting for 55 minutes with no help so he tried to help us with the purchase of 2 phones but was unable to help us due to something out of his control but the point is if there is 2 sales people there they should both be on the floor while there is myself plus 3 other customers waiting. If I was able to leave no stars I would but that's not an option. The customer service was no good at the store the customer service was no good from calling 611. After getting the run around from all att sales people I'm going to cancel my service with att and go with another provider since they can't help me buy a new phone.